A look at projects we shipped and the outcomes they delivered.
Order ops, support, returns
We automated order routing, customer replies and returns with n8n + LLMs. Average handle time fell by 58% and CSAT improved.
Prospecting and personalization
Deployed a copilot that researches accounts, drafts personalized outreach and syncs to CRM. Reps gained 10+ hours/week.
Voice agent triage
Built a voice agent that validates callers, collects symptoms and books appointments. Escalates to human in sensitive cases.